by Second Administrator | Dec 7, 2020 | Blog
In our last Human Discussions talk, our founder has chatted with our client Jochen Schmidt, Vice President Distribution & Real Estate at Swarovski about how the pandemic is affecting the new role of physical stores. Jochen has been working at Swarovski for more... 
by Second Administrator | Jul 12, 2020 | Blog
For the last few weeks, I had an opportunity to speak at various events about numerous behavioural and psychological considerations that retailers would find useful in creating more effective and pleasant customer experience in their retail stores, aligned with the... 
by Second Administrator | Jun 30, 2020 | Clients
We have worked with Swarovski throughout the development of their new concept for all of their global stores. Our work included: Insights on consumer behaviour to inform concept brief Creation of behavioural and sensory guidelines for the designers to follow...
