Human-centric approach is taking the world of customer experience and design by storm. But what does it really entail?

Kate Nightingale is speaking at Retail Design Expo on Wednesday 2nd May at 2pm on the Retail Design & Branding Keynote Theatre.

We have been approached by the leisure brand Water Babies to collaborate with architectural and design company rpa:group on the concept design for their first ever branded leisure centre.

Recent neuroscience study shows us that brain adopt different mental processing protocols depending on the emotion we feel.