Tag: emotions

Loneliness and Consumer Behaviour

How do we shop when we feel lonely?
We have looked at the impact of loneliness on consumer behaviour

The Role of Emotions in Customer Experience

How emotions are impacting consumer behaviour and customer experience?

Retail Store Experience –Adapting to Coronavirus

What can retailers do to adapt their stores for the coronavirus-infused consumer mindset?

Human Discussions with Matilda Andersson, MD of Crowd DNA

We will be speaking with Matilda Andersson, MD of Crowd DNA, about how consumer understand safety now and what should consumer brands do to deliver it to their customers and employees.

Stylist – Why Beauty Products Get Discontinued

Our founder Kate Nightingale commented for Stylist Magazine on how people feel when their favourite beauty products get discontinued.

Future Branches – The Role of Emotions in Physical and Digital Banking

Kate Nightingale shares the science behind the importance of emotions in consumer behaviour in banking sector.