Tag: customer loyalty

Kate Nightingale at Future Stores 2018

Kate Nightingale is chairing a panel at Future Stores with experts from Rituals, House of Fraser and Thomas Cook.

Retail – How to Win Consumers’ Minds Next Christmas?

The figures for pre-Christmas sales are in and they show successful period for some, e.g. John Lewis. But what should retailers do to win the battle for consumers’ minds in the run up to Christmas 2015?

Pure London – Encouraging Customer Loyalty Online and Offline

Our founder Kate Nightingale was invited yet again by Pure London to share her knowledge on building loving and loyal relationships with consumers.