Tag: customer journey

The Role of Emotions in Customer Experience

How emotions are impacting consumer behaviour and customer experience?

Omnichannel – New Definition for the New World

Our founder has chatted with Graham Johnston, Head of Omnichannel at Three UK about his experience and predictions for the future of omnichannel. 

Omnichannel – New Definition for the New World

Join us for our next Human Discussions talk with Graham Johnston, Head of Omnichannel at Three UK .

Case Study – Swarovski

We have been approached by Swarovski to develop a new concept for all of their global stores

Case Study – Water Babies

We have been approached by the leisure brand Water Babies to collaborate with architectural and design company rpa:group on the concept design for their first ever branded leisure centre.