Tag: customer experience
Innovative experts are now talking about human experience in the place of customer experience. But what is it and are we even grasping a fraction of it?
Kate Nightingale is chairing a panel at Future Stores with experts from Rituals, House of Fraser and Thomas Cook.
Watch the talk Kate Nightingale has delivered at Future Stores 2017 conference.
Join our next Mindbending Breakfast to discuss the importance of engaged and happy employees in creating incredible customer experience.
Our founder and consumer psychologist Kate Nightingale will be speaking at POPAI Forum at Euroshop.
We often ask ‘What customers want?’. But do we really allow ourselves to think like a customer when developing customer experience?