Tag: consumer psychology

Case Study – Swarovski

We have been approached by Swarovski to develop a new concept for all of their global stores

How We Fell Back in Love with Our Homes & the Resulting Changes in Consumer Behaviour

We have looked at the impact of lockdown over the relationship with our homes and the resulting changes in consumer behaviour.

Coronavirus: Five ways shopping will be different from now on

Non-essentials shops have now reopened, new regulations applied and consumers must be ready. Our founder, Kate Nightingale, has been consulted by BBC.

Travel and COVID-19

We have looked at the impact of COVID-19 on the travel industry and the implications necessary for its future success.

Impact of Coronavirus on Local Consumption

Exploring and investigating another trend of the consumer behavioural changes during the spread of corona virus: Shopping locally.


Customers have developed new expectations and to flourish, retail must be able to meet them. We have looked at how retailers need to adapt in order to fulfil consumers’ needs and new shopping behaviours.