Case Study – Dowsing and Reynolds

Case Study – Dowsing and Reynolds

We have worked with the founders of homeware retailer Dowsing & Reynolds to help them create and implement the new concept for their first ever physical store in Leeds’ Victoria Quarter. Our work included: Creating a consistent customer flow throughout the store...
Case Study – SNUG

Case Study – SNUG

We have worked with Snug to help them create a brilliant brand and customer experience for their challenger brand introducing a completely new category to the UK market. Our work included: Insight on consumer behaviour in furniture Collaboration on creation of brand...
FUTURE RETAIL SHOPS AFTER COVID-19

FUTURE RETAIL SHOPS AFTER COVID-19

The impact of coronavirus on people’s everyday life is tangible. The habits have been dismantled and a true change in consumers’ behaviour has occurred. The pandemic has transformed our buying behaviour. Customers have developed new expectations and to flourish,...
Forbes – Business as Unusual

Forbes – Business as Unusual

Our founder Kate Nightingale spoke to Katie Baron, a Forbes contributor, about the consumer behaviour during and post COVID-19 crisis. She has provided various insights and comments on how consumers’ sense of control is considerably reduced in such times, how we...