Tag: brand strategy
Kate Nightingale, at ProductTank London talk, takes us through the steps of imaginary research and teaches us how to design more human stuff.
Kate Nightingale, at Autumn Fair 2019, inform how to best enhance customer loyalty, strengthen consumer-brand relationships and build brand communities.
Kate Nightingale shares the science behind the importance of emotions in consumer behaviour in banking sector.
Kate Nightingale speaks at the Retail Week Masterclass about how to create a truly engaging offline and online customer experience with the use of psychology.
Find out more about and book Consumer Psychology Short Course with Kate Nightingale.
Human-centric approach is taking the world of customer experience and design by storm. But what does it really entail?