Autumn Fair – Customer Loyalty, Relationships and Brand Community

Kate Nightingale, at Autumn Fair 2019, inform how to best enhance customer loyalty, strengthen consumer-brand relationships and build brand communities.

Future Branches – The Role of Emotions in Physical and Digital Banking

Kate Nightingale shares the science behind the importance of emotions in consumer behaviour in banking sector.

Retail Week – Customer Experience Belongs to a Customer

Kate Nightingale speaks at the Retail Week Masterclass about how to create a truly engaging offline and online customer experience with the use of psychology.

Putting the Human Back into the Design Equation

Kate Nightingale gives her insight at the UK’s leading UX and Design Conference.

Consumer Psychology Shourt Course with Kate Nightingale at London College of Fashion

Find out more about and book Consumer Psychology Short Course with Kate Nightingale.

Kate Nightingale at Future Stores 2018

Kate Nightingale is chairing a panel at Future Stores with experts from Rituals, House of Fraser and Thomas Cook.